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Exchange Policy

Thanks for shopping at Fashion Corner Plus. In order to provide a better online shopping experience,

we offer 7 Days Exchange guarantee for our online order.

  • All products purchased at our retail store cannot be returned, refunded or exchanged.

  • If you find there is a size problem with your purchase, or you believe that your product is defective. Please contact our customer service within 7 days.

  • Merchandise must be unworn, unwashed, undamaged, unused, and in the same condition you received it, including its original packaging and product tags.

  • We only accept exchange request due to defective problem. In general condition, we are only able to exchange a same size/colour of the same product for you.

  • All merchandise can be exchanged for once only. All products cannot be refunded.

  • Shipping fees are non-refundable.

How To Exchange

If you want to exchange an item, please contact our customer service first. Please provide us the related information, e.g. your order number/reason of exchange/item name/size want to exchange for, and provide the products’ photos, video. We will respond to you as soon as possible, please be patient.

Please follow the instruction of our customer service to continues the process of exchange.

You can expect your exchange to be processed within 7 working days of sending the parcel back to us. Special case may take time longer.

We do not accept exchange with the following conditions: 

1. Items that are received over the 7 days exchange period 

2. Items that are returned without contact us ahead.

3. Items like safety shorts and tube top, etc. due to sanitary concerns.

4. Items with any wear mark, smell, or man-made stain.

5. Items that are not in their original packaging, and/or without their original tag.

6. Items that are marked as Sales items, or those which non-exchangeable in promotions/campaigns.

If you are having trouble with your order, please feel free to reach us by: 

WhatsApp: +852 9138 5739 

Email: ngyeeki@yeeki-n.com

Office Hours: Monday to Saturday: 12:00~20:00

 

By placing an order on www.yeeki-n.com, customer accepts all terms of this Return/Exchange Policy.

YEE KI.N reserves the final right to interpret the terms and conditions herein.

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